Richmond Valley Council’s performance has been given the tick of approval by residents canvassed in two Community Attitudes and Perceptions Surveys. The telephone surveys of 700 residents – 300 in the first instance and 400 the second - were compiled by Central Coast-based company Micromex Research.
Council’s General Manager John Walker said the random telephone surveys were commissioned as part of Council’s review of its Community Strategic Plan.
Mr Walker said the survey results would provide Council with an understanding of the perceptions and needs of the local community with respect to services and facilities and to customer service.
He said the information would be used to develop new strategies, actions and indicators.
“Both documents are very detailed, with much information to analyse,” Mr Walker said.
Mr Walker said the key outcome of this research was that the community was generally supportive of Council exploring opportunities for the region which would grow the local economy and increase the local population.
He said overall, the research found a generally positive result for Council services and facilities, with 29 of the 32 criteria rated as being of “moderate satisfaction” to “very high satisfaction”.
He said residents indicated the thing they valued most about living in the area was the friendly community and peaceful and quiet lifestyle.
“The outputs of this engagement and research surveys address a range of resident behaviours and attitudes towards living in the Richmond Valley,” Mr Walker said.
In completing the two surveys, Micromex interviewers made a total of 4968 calls.
The sample size of residents, age and geographically profiled accurately, provides a maximum sampling error of plus or minus 4.9 per cent at 95 per cent confidence.
Other results include:
- 93 per cent of residents support Council’s Casino saleyards upgrade project.
- 89 per cent of residents are supportive of Council owning and developing industrial, commercial and residential land in the local area so as to promote and facilitate progress and expansion.
- 89 per cent of residents feel there are benefits in living in a diverse community.
- 87 per cent of residents supported Council developing a master plan for an aviation precinct at and around the Casino aerodrome.
- 80 per cent perceived the new executive management team to be effective in making changes over the past 12 months.
- 56 per cent of residents feel there are sufficient opportunities for residents of the LGA to participate in artistic and cultural activities.
- 55 per cent of residents felt they had an opportunity to speak out about key issues affecting the Richmond Valley.
Residents who were not interviewed but would like to have their say can do so online.
There are two surveys you can complete: survey one seeks to examine the community attitudes and perceptions towards current and future services and facilities provided by Council; survey two addresses a range of resident attitudes and behaviours towards living in the Richmond Valley.
Each survey takes about 15 minutes. All community members are encouraged to complete one or both surveys as their input will help shape the future of the Richmond Valley.
Surveys must be completed by Tuesday 18 June to be included in the consultation phase for Council’s Community Strategic Plan for 2013-2025.
To complete the Council Services Survey online, follow the link: https://www.surveymonkey.com/s/RVCouncilServices
To complete the Community Priorities Survey online, follow the link: https://www.surveymonkey.com/s/ValleyCommunityPriorities
For more information about how you can get involved, visit the Have Your Say page.